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FAQ
2023-08-25
Are your packaging materials compliant with international regulations, especially for food or pharmaceutical products?
Yes, our materials adhere to all necessary international regulations and standards, ensuring safety and compliance for various industries.
2023-08-25
How do you handle issues or discrepancies with an order?
Customer satisfaction is paramount to us. If there's any issue, please reach out to our service team, and we'll address it promptly.
2023-08-25
What are the payment terms? Do you offer credit options?
Our standard payment terms are T/T but we can discuss and potentially accommodate other payment structures based on your requirements.
2023-08-25
Do you provide samples before we place a bulk order?
Yes, we can supply sample materials for your review and testing before finalizing a larger order.
2023-06-25
What quality assurance or certifications do your products have?
All our products undergo rigorous quality checks and are certified by CE, FDA ensuring they meet industry standards.
2023-06-25
Can we order custom designs and sizes tailored to our products?
Absolutely! We offer customizable solutions to cater to your specific packaging needs.
2023-06-25
What's the lead time from order placement to delivery?
Typically, our lead time is 2 weeks, but this can vary based on the complexity and volume of the order.
2023-06-25
Do you offer bulk purchase discounts or volume-based pricing?
Yes, we provide volume discounts based on the quantity and type of packaging material ordered.
2023-06-25
How do your prices compare to other suppliers in the market?
We pride ourselves on offering competitive pricing while maintaining high quality. We're happy to provide a detailed quote based on your needs.
2023-06-25
What types of flexible packaging materials do you offer?
We offer a range of materials, including films, foils, pouches, wraps, and more, tailored to various industry needs.
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